Articles and podcasts to support you and your team in reaching their full potential.
What problems is your customer-facing? And even better, how are you solving those problems? Today we talk about the physical, emotional and philosophical problems your customers face.
Does your customer feel like the hero when they deal with you or do they feel like YOU’RE trying to be the hero? This week we discuss how to make the customer the hero of the story with your business.
The newest generation to enter the workforce is Gen Z. But they aren’t working for you, they’re working for their mission and if you don’t align, well then they’ll be gone. How do you help this generation be their best at work? Today we discuss some ideas.
https://www.youtube.com/watch?v=yQMdulypqGI&feature=youtu.be Millennials get a lot of flack. Sometimes considered soft and unable to do anything without their mommy to help them, this generation actually makes up the largest part of the workplace. Today we...
The generation that introduced the latch key kids are also the same ones that see work as just that: work. Today we discuss how to lead the Gen X generation.
Baby Boomers represent the oldest workers today. What makes them unique? What do they want and how are they motivated? We discuss this today.
For the first time in history, our workplaces have employees from four generations: baby boomers, Gen X, Millennials and Gen Z. How do you lead in a time like this? This week we discuss each generation.
How can you salvage and rebuild your team that includes people are who using company time to actively look for another job? Today we discuss a strategy to address this issue.
What is the benefit of completing DISC assessments and including a complete team assessment that includes everyone.
Relying on your own ability to get to know your employees or direct reports is leaving a lot of great information on the table. Today we discuss why using an assessment is key to understanding your team.