How can you help your reports and employees through feedback? In this episode we look at a way to give feedback better.
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Good day and welcome to the leading with nice daily. My name is Mathieu Yuill in this week we are looking at blog posts from leadingwithnice.com. I always tell you for more on this topic to go there. So here are the sorts of things you can find and today we’re going to talk about, another article that I wrote and research that I also enjoyed and it was about feedback and the title is feedback, what it is and how you’re doing it wrong. Because truly in my experience at least we’re only coming into a time where we’re understanding how to help our reports and employees get better through feedback. Oftentimes it’s just once a year review where they come in and you get some sort of cryptic notes about who you are and what you’re doing and you’re supposed to make a change on that. Now there is a professor at the University of Illinois and he did find feedback in the workplace as information about the gap between the actual level and the reference level of a system parameter, which is used to alter the gap in some ways.
So basically feedback should be, here’s where we want it to be. Here’s where you are, and the key is, is to focus on those things in the middle. How do we help you get into a place where you’re learning, you’re developing and being able to close that gap between the reference level, what we think it should be and where you are today. The key is, however his research said was you need to trust your reports to take solid information and then act on it. Now, if they aren’t acting on it, that’s probably your problem. You haven’t been very clear. There’s more in the article. Definitely check it out because you can find it at leadingwithnice.com where we want to help you inspire others, build loyalty, and get results. Talk to you again tomorrow.