by Mathieu Yuill | Jan 1, 2014 | Empathy
The other day my wife was sitting in the living room in a chair while my eight year old son was on the sofa. She looked deep in thought with what I interpreted to be a touch of her concern on her face so I said to her “Hey hon, is everything okay?” she looked up and... by Mathieu Yuill | Dec 30, 2013 | Service
Your job as a manager is to get results through other people. So why is it more managers don’t spend time trying to find out how they can help their direct reports? When a project is introduced to a team it behoves the project lead to be proactive with reaching out to...