by Mathieu Yuill | Feb 15, 2021 | Communicating in Crisis
What do you do when your company, nonprofit or association is faced with a crisis? What do you tell your staff and customers? Where do you put your messages and how often do you share information? We’re excited to launch a brand new course that will help you...
by Mathieu Yuill | Feb 7, 2021 | Communicating in Crisis
When the Exxon Valdez crashed into the Prince William Sound, Alaska, March 24, 1989, it spilled tens of thousands of gallons of oil. Cleanup efforts began right away and it dominated headlines for days and in some areas, weeks. But the efforts to cleanup the ocean in...
by Mathieu Yuill | Feb 2, 2021 | Communicating in Crisis, Featured, Team Building
When the Dell Computer Corporation was facing insolvency, the order was given to sell all the inventory in order to get some money in the bank. What followed was the realization they needed to move from being a company that kept inventory to a company that never kept...
by Mathieu Yuill | Jan 19, 2021 | Featured, Service, Team Building
Burnout. It’s not just for people working a job that demands more mental energy than they can provide – it also happens to volunteers. Unfortunately, the signs of burnout for a volunteer aren’t discovered until it’s too late: they withdraw from...
by Mathieu Yuill | Jan 8, 2021 | Empathy, Featured, Generosity, Service, Team Building
We’re on the precipice of another lockdown in Ontario and other parts of the world. This will impact many people but parents with school aged children will especially face challenges in managing home and work. As a person who may be newer in your career, it...
